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Just Moved In
Status: Closed
Please add the ability for users to go back and review what's happened. A lot of times the smart settings don't allow for everything to be picked up and if a clip is recorded it's only for a certain duration. A couple days ago we had another car window smashed out front and neither of the "smart" cameras picked it up. We've got no footage and no way to go back and review what happened that night. This is unacceptable for a security system.

My neighbors have a nest and they can review footage even if it isn't captured by smart monitoring. Ring recently modified their product offering to the same effect. If Telus is serious about home security, you need to get on board with these changes
Community Power User
Community Power User

Have you set the cameras in the web application for both sensitivity and trigger area? Ours was able to record moths flying in the back yard.


Status changed to: Closed
Community Manager
Community Manager