Helping emergency response system

[Osamaali]

Currently around north america, 911 stations are underfunded and understaffed. Their technology is not the greatest and because we use wireless phones they have a difficult time tracking us. As they can mostly get the address of the closest tower.

Telus and other companies should get together and develop a system to help with saving lives.

1. When a 911 call is made the phone should forcefully turn on GPS location. And enable 911 responders to locate you even if you don't know where you are

2. The camera should turn on start to broadcast the events to the 911 team.

We get charged for emergency services on our bills, make sure the funding is rightfully going to them and not to general funds.

This could improve Telus image as a family friendly provider, help save lives and put the smart phones to smart usage.

If Telus wants to sit and discuss this vision you may email me.

Think of your own family and friends that could benefit from this. We can build a proposal for the government to get funding for a setup like this.

Please consider.

[Nighthawk]

I'm not sure if you tried Google, but these are rather easy to find:

• https://www.telus.com/en/bc/support/article/enhanced-911
• https://www.telus.com/en/bc/support/article/text-911

There are multiple hurdles out there to having the 911 and cell phone GPS to work together. One is with some smartphones (Android) that have settings that allow a user to reduce GPS accuracy. Additionally, if the phone is indoors with no line of site to the GPS satellites, getting an exact location will be nearly impossible, including if someone is underground or in an office tower.

To your points: 

1. The 911 fee we pay on our bills is provincial. Example: Alberta specific fee info: http://www.aema.alberta.ca/911
   
   
2. This is something that's already being worked on by the cell phone industry.
   
   

   More information: 

   • Apple: Apple’s iOS 12 securely and automatically shares emergency location with 911
   • Android: Android Emergency Location Service
     
     
3. I can't see the camera ever live broadcasting anything when 911 is dialed. Way too many problems with that starting with if someone has the phone to their head talking, the camera isn't going to see what's going on. Next would be 911 operators don't need to send the video as they just route the call to a police, fire or medical and then take the next call. Video would slow them down. The dispatcher is just going to get police/fire/EMS sent out and those first responders will investigate what's going on. 911 / dispatch doesn't have time to fiddle with video, their task is to get help sent out as fast as possible. Logistically video just won't work.