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Data Top Ups. Future is Friendly

Brento
Just Moved In
‎10-17-2017 05:18 PM
Status: Closed

I have a "friendly" idea that can be implemented not in the "future" but now, immediately.

 

Unused data should carry over to the next month or get refunded to your account. I, we pay full dollar for a product and for some unfriendly reason it expires like mayonnaise left in the sun at the end of my, our billing period. 

 

The Future is Friendly works because currently it is not friendly. But just wait. Wait until the future!!! The future will be friendly. The future won't be friendli-er because right now it is not particularly friendly. 

 

I josh. Most of my dealings with you, Telus, are incredibly positive, with well trained and knowledgeable staff. I just get a bee in my bonnet about paying extra for something that unnecessarily does not carry over. It could and it should. 

 

Thank you,

 

Brent Davidson, customer of more than 15 years. 

 

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1 Comment
Status changed to: Closed
Scoto
TELUS Employee
TELUS Employee
‎01-04-2018 07:21 PM
‎01-04-2018 07:21 PM

 Hi @Brento

 

Just checking back in with you to let you know that I've passed your suggestion on. It's certainly a subject that comes up and I've added your feedback to that discussion.

 

Thanks.

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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