Land line option of call control:
Can Telus update the feature so that it automatically allows calls through and the customer chooses who to block? Considering the majority of the calls are from family and friends, it would sure alleviate a lot of time of having to keep going into one's account to 'Accept' certain numbers. Very annoying.
Also, with the way it is set up now, call control automatically rejects all calls unless the person dials '#8', unfortunately when you are on a call list for work.. they do not take that extra time ... so as soon as the dispatcher gets the automated voice saying dial eight...they hang up and go to the next person on the call list!!
Lost several jobs that way!! And because there are rotating dispatchers... I was unable to go in to my account to 'accept' each number. It would be a lot more user friendly and less time consuming for the customer to decide if they want to allow the call through, rather than constantly updating their account!