Add Chat and Support features to My Account app

Community Power User
Community Power User

Consider adding the ability to contact Telus via Chat into the My Account app. Also including a section for support / troubleshooting articles etc would also be beneficial. On iOS adding support for Touch ID for security could be good too.

Status: Requires Clarification
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Comments
Moderator
Moderator

Hey @Nighthawk

 

Thanks for the suggestions. I know we're working towards a mobile chat solution but I put it forward for the record, anyway.

 

Regarding the support comment - I see a button for support in the hamburger on the front page. It goes to a search and then then back to telus.com. Are you thinking it should be somethere else? I'm on v4.3.4

Status changed to: Requires Clarification