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Nighthawk
Community Power User
Community Power User

Consider adding the ability to contact Telus via Chat into the My Account app. Also including a section for support / troubleshooting articles etc would also be beneficial. On iOS adding support for Touch ID for security could be good too.

2 Comments
Status changed to: Requires Clarification
Scoto
TELUS Employee
TELUS Employee

Hey @Nighthawk

 

Thanks for the suggestions. I know we're working towards a mobile chat solution but I put it forward for the record, anyway.

 

Regarding the support comment - I see a button for support in the hamburger on the front page. It goes to a search and then then back to telus.com. Are you thinking it should be somethere else? I'm on v4.3.4

Richlot
Just Moved In

i have just paid my bill... please reinstate