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Knowledge base articles

Home Solutions Payment Options

Home Solutions Payment Options There are many convenient ways to pay your TELUS Home Solutions bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill, through your chequing account, ...

A-B by Community Manager
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The Evolution of Optik TV

The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...

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A-B by Community Manager
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Optik TV - Trending Now Feature

Optik TV - Trending Now Feature If you're looking for something new to watch or want to see what's currently popular, then the handy Trending Now feature on Optik TV is just what you need. This feature lets you see the top five most watched programs ...

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A-B by Community Manager
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Known Scams and Fraud List

Known Scams and Fraud List Your privacy and security are of the utmost importance to us. You can count on us to take the necessary measures to protect your information. There can however be some scenarios that are outside of our control: social engin...

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Return Your TELUS Equipment in 3 Easy Steps

Return Your TELUS Equipment in 3 Easy Steps Have you recently moved, cancelled, or upgraded your services? You may have unused TELUS residential equipment sitting at home. If so, here's what you can do: PACKAGE THE EQUIPMENT - Find any appropriately ...

A-B by Community Manager
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Installing PureFibre To Your Home - FAQ

Installing PureFibre To Your Home - FAQ How does the work you are doing to install TELUS fibre affect my property? The work will not have an adverse effect on your property. It is our goal to restore all property to the same condition prior to constr...

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Amyj by Moderator
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