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Knowledge base articles

Slow Internet Speeds Troubleshooting

If you’re experiencing slow internet speeds on your home connection, below are a few steps you can try to repair your connection: Eliminate possible site issues Browse to multiple sites to make sure that the lag isn’t isolated to one specific site. T...

RhoLee by Community Manager
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Wi-Fi Troubleshooting

If you’re experiencing connection issues on your wireless home network, here are a few steps to try prior to contacting our technical support team. Check signal strength on devices If you know your wireless network name (SSID), check to see if it is ...

RhoLee by Community Manager
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