TELUS Home Services Most Recent Changes Schedule

[psl]

Updates	Date	Details
Reminder: Pik TV and Optik TV App streams limit	March 16	Pik TV and Optik TV App have a maximum limit of 2 streams available on browsers, Apple TV, Nvidia Shield and Android/iOS devices. Note: The Pik Media box does not count as a stream when in use. The following message will appear if a 3rd stream is attempted: "Your account is in use on too many devices. To watch, please stop playback on another device. / Playback Error - Max sessions exceeded. 4-44-467"
Optik & Pik App Upgrades on Apple Experiences	March 15	The rollout of the Pik and Optik App upgrade for Apple TV, iPhones and iPads starts March 15, 2021. Enhancements include: Contextual help overlays,  'New' episode badge in guide, New app rating flow (iPad and iPhone only) Variety of defect fixes.
Norton Security turndown	March 1	TELUS will be discontinuing all Norton Security Online and Norton Security VPN plans starting March 1, 2021. Current subscription to Norton Security Online and Norton Security VPN will expire starting March 1, 2021. To stay protected online view our TELUS Online Security plans on Telus.com/OnlineSecurity
Enhancements to the look and feel of TELUS Assist	Feb 23	TELUS Assist Visual Changes: Updated appearance of message bubble Ability to bold text  Date and time stamps under messages Improvement to images
Channel turndown: Book TV and Fashion Television	Feb 22	Effective February 22, 2021, Book TV and Fashion Television will be turned down
TELUS Rewards: New contests for Samsung Galaxy S21 5G, Calgary Flames Fan Pack and more	Feb 1	Starting February 1 to March 31, 2021, TELUS Rewards members are invited to redeem points for the following contests and chances to win great prizes: Samsung Galaxy S21 5G - 7 points  Play 2 camera from Petcube - 4 points Calgary Flames Fan Pack - 3 points
TELUS Rewards: Satellite TV no longer eligible service to earn 2% points	Jan 25	Effective February 25, 2021, Satellite TV will no longer qualify as an eligible Rewards service that earns 2% back in points. Satellite TV customers can still: Redeem points earned for items in the Rewards catalog Continue earning points on their other eligible TELUS services (e.g can still earn points for their Home Phone spend)
Channel Turndowns: Prime Asia, Book TV and Fashion Television	Jan 13	In February, the following channels will be turned down: February 3, 2021: Prime Asia - Optik channel 2364 February 22, 2021: Book TV - Optik ch. 741, Satellite ch. 529 Fashion Television - Optik ch. 339, Satellite ch. 605
Calm theme pack available on Optik TV	Dec 18	Calm theme pack available to order through ch. 351, or through TELUS My Account online
Boxing week offer starts	Dec 17	Please see our offers page for all our boxing week savings
Customers can now log in the My TELUS app with Face ID or Touch ID	Dec 9	Customers can log in My TELUS app with Biometrics, Face ID or Touch ID on devices with this functionality. This is a phased rollout on a 7 days period. Note: if you miss the initial prompt to set up Biometrics, you will need to delete the App and re-install it.
Launch: App integration within Optik TV Search function	Dec 9	Apps (Amazon Prime, Netflix and hayu) have been integrated within the Optik TV Search function to ensure customers can access the full library of content available across all available platforms.
Launch: Holidays on Optik 2020	Nov 19	Customers can access the Holidays on Optik app via the Optik Home Screen, Apps Launchpad or channel 13. It's available from November 19, 2020 until January 6, 2021.
Optik Account Turndown	Oct 29	TELUS has begun updating login flows to remove the ability to login with Optik Account Credentials. Optik TV customers must login with their My TELUS credentials.
TELUS Rewards: New catalog item for CALM app	Oct 19	TELUS Rewards members can now redeem points for a 3, 6 or 12 month subscription to CALM, the #1 app for mental fitness, sleep and meditation.
Launch: Pik TV App on Nvidia Shield TV	Oct 14	Launched Pik TV App on Nvidia Shield Devices. This exciting evolution of Pik TV expands Pik TV App onto a desirable Android TV-based device making it even easier for customers to enjoy Pik service on their TV.
Launch: TELUS Presents on Optik and Pik TV	Oct 5	TELUS Presents launched for Optik and Pik TV subscribers. TELUS Presents is a special collection of hard-to-find shows from all over the world that are available for free On Demand with all Optik and Pik TV subscriptions
TELUS Rewards: Apple AirPod Pro, Beats Studio3 Wireless Headphones, Samsung Galaxy Watch and TV contests added	Oct 2nd	New contests available until January 4, 2021 - Contest to win one of five Apple AirPod Pros - 5 Rewards points per contest entry. - Contest to win one of five Samsung Galaxy Watch Active2 - 5 Rewards points per contest entry. - Contest to win one of five 55" Samsung 4K Smart TVs - 6 Rewards points per contest entry. - Contest to win one of five Beats Studio3 Headphones - 4 Rewards points per contest entry.
TELUS Caller Reveal Service Turndown - Customer Notification	Sept 24	- Caller Reveal service turndown scheduled for Nov 30, 2020.  - Customers current subscribed to the feature will receive communications via email and direct mail starting Sept 24, 2020. - Anonymous Call block and Call Control are available as an alternative service.
New: Pay through Bank now available in MyTELUS App for customers with home services	Sep 23	- My TELUS app has been updated with a method of payment: Pay through bank. After a one-time set-up through their bank’s website, customer’s can continue to pay their bills through their bank account every month.
TELUS Rewards: Nintendo Switch, T&T Supermarket and DoorDash contests and perks added	Sep 23	- Contest to win one of five Nintendo Switch Systems  - Contest to win one of five $200 T&T  - Perk for 25% off first order, for new Doordash customers
Launch: NFL on Optik app	Sept 15	- Please refer to Knowledge Based article
Stingray Music on the go now allows My TELUS credentials	Sept 11	- Customers can use TELUS My Account credentials to login to Stingray Music
Launch: Voice control your Optik TV with Amazon Alexa	Sept 10	- Please refer to Knowledge Based article
Enhancements and Fixes for Optik & Pik App on Apple Devices	Sept 3	- Bug fixes - Recordings management improvements - Portrait & landscape mode - Contextual help tips
Channel launch: Fairchild TV	Sept 1	- Optik TV Channel #2801, 2802 - HD channel launch, SD will be removed - Future recordings reset required
Channel launch: Talentvision	Sept 1	- Optik TV Channel #2831 - HD channel launch, SD will be removed - Future recordings reset required
Kids critter masks on sale on telus.com and TELUS Rewards	Aug 26	- Customers can purchase these masks online or use TELUS Rewards points on telus.com/rewards, proceeds support the Friendly Future Foundation.
Channel launch: Nippon TV	Aug 25	- Optik TV Channel #2923 - 3 months free preview
Channel launch: CCTV	Aug 18	- Optik TV Channel #2813 - 3 months free preview
Channel launch: CNTV	Aug 18	- Optik TV Channel #2836 - 3 months free preview
Channel launch: FPTV	Aug 18	- Optik Channel #2692 - 3 months free preview
Tech Support Plus	Aug 15	- Service turn down for Tech Support Plus for all consumers
TELUS Webspace	July 30	- Service turn down for TELUS Webspace

Last updated: March 5th, 2021

Please note - all dates and details are subject to change, and might not be inclusive of all changes. Posted dates reflect when the update is released but can take 1-2 business days to roll out to all customers. 

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Special thanks to @FuzzyLogic for his idea, which led to the creation of this article. 

[loosemeat]

Great idea! But it looks like this list is no longer being updated. Several enhancements over the past several weeks and then it just stops on October 2nd.