Home

Trusted answers and information about Home Services devices and solutions from Neighbourhood contributors and the TELUS team.

TELUS Home Services Most Recent Changes Schedule

Community Manager
  • Contributors:

Loudspeaker-purple@240.png

Updates

Calendar-purple@240.png

Date

Information-purple@240.png

Details

TELUS Rewards: Apple AirPod Pro, Beats Studio3 Wireless Headphones, Samsung Galaxy Watch and TV contests added
Oct 2nd

New contests available until January 4, 2021

 

- Contest to win one of five Apple AirPod Pros - 5 Rewards points per contest entry.
- Contest to win one of five Samsung Galaxy Watch Active2 - 5 Rewards points per contest entry.
- Contest to win one of five 55" Samsung 4K Smart TVs - 6 Rewards points per contest entry.
- Contest to win one of five Beats Studio3 Headphones - 4 Rewards points per contest entry.

 

TELUS Caller Reveal Service Turndown - Customer Notification
Sept 24

 

- Caller Reveal service turndown scheduled for Nov 30, 2020. 

- Customers current subscribed to the feature will receive communications via email and direct mail starting Sept 24, 2020.

Anonymous Call block and Call Control are available as an alternative service.

 

New: Pay through Bank now available in MyTELUS App for customers with home services Sep 23

 

- My TELUS app has been updated with a method of payment: Pay through bank. After a one-time set-up through their bank’s website, customer’s can continue to pay their bills through their bank account every month. 

 

TELUS Rewards: Nintendo Switch, T&T Supermarket and DoorDash contests and perks added Sep 23

 

- Contest to win one of five Nintendo Switch Systems 
- Contest to win one of five $200 T&T 
- Perk for 25% off first order, for new Doordash customers 

 

Launch: NFL on Optik app Sept 15

 

- Please refer to Knowledge Based article

 

Stingray Music on the go now allows My TELUS credentials Sept 11

 

- Customers can use TELUS My Account credentials to login to Stingray Music

 

Launch: Voice control your Optik TV with Amazon Alexa Sept 10

- Please refer to Knowledge Based article

Enhancements and Fixes for Optik & Pik App on Apple Devices Sept 3

 

- Bug fixes

- Recordings management improvements

- Portrait & landscape mode

- Contextual help tips

 

Channel launch: Fairchild TV Sept 1

- Optik TV Channel #2801, 2802

- HD channel launch, SD will be removed

- Future recordings reset required

Channel launch: Talentvision Sept 1

- Optik TV Channel #2831

- HD channel launch, SD will be removed

- Future recordings reset required

Kids critter masks on sale on telus.com and TELUS Rewards Aug 26

 

- Customers can purchase these masks online or use TELUS Rewards points on telus.com/rewards, proceeds support the Friendly Future Foundation.

 

Channel launch: Nippon TV Aug 25

- Optik TV Channel #2923

- 3 months free preview

Channel launch: CCTV Aug 18

- Optik TV Channel #2813

- 3 months free preview

Channel launch: CNTV Aug 18

- Optik TV Channel #2836

- 3 months free preview

Channel launch: FPTV Aug 18

- Optik Channel #2692

- 3 months free preview

Tech Support Plus Aug 15

- Service turn down for Tech Support Plus for all consumers 

TELUS Webspace July 30

 

- Service turn down for TELUS Webspace

 

Last updated: Oct 6th, 2020

 

Please note - all dates and details are subject to change, and might not be inclusive of all changes. Posted dates reflect when the update is released but can take 1-2 business days to roll out to all customers. 

 

Get notified first about our schedule updates by clicking on the three dots in the upper portion of this page to "Subscribe" to this topic

 

Not a member but want to participate in the conversation? Quick and easy registration here.

 

Special thanks to @FuzzyLogic for his idea, which led to the creation of this article. 

Was this article helpful? Yes No