- Contributors:
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Updates |
Date |
Details |
|---|---|---|
| Calm theme pack available on Optik TV | Dec 18 |
Calm theme pack available to order through ch. 351, or through TELUS My Account online |
| Boxing week offer starts | Dec 17 |
Please see our offers page for all our boxing week savings |
| Customers can now log in the My TELUS app with Face ID or Touch ID | Dec 9 |
Customers can log in My TELUS app with Biometrics, Face ID or Touch ID on devices with this functionality. This is a phased rollout on a 7 days period.
Note: if you miss the initial prompt to set up Biometrics, you will need to delete the App and re-install it. |
| Launch: App integration within Optik TV Search function | Dec 9 |
Apps (Amazon Prime, Netflix and hayu) have been integrated within the Optik TV Search function to ensure customers can access the full library of content available across all available platforms. |
| Launch: Holidays on Optik 2020 | Nov 19 |
Customers can access the Holidays on Optik app via the Optik Home Screen, Apps Launchpad or channel 13. It's available from November 19, 2020 until January 6, 2021. |
| Optik Account Turndown | Oct 29 |
TELUS has begun updating login flows to remove the ability to login with Optik Account Credentials. Optik TV customers must login with their My TELUS credentials. |
| TELUS Rewards: New catalog item for CALM app | Oct 19 |
TELUS Rewards members can now redeem points for a 3, 6 or 12 month subscription to CALM, the #1 app for mental fitness, sleep and meditation. |
| Launch: Pik TV App on Nvidia Shield TV | Oct 14 |
Launched Pik TV App on Nvidia Shield Devices. This exciting evolution of Pik TV expands Pik TV App onto a desirable Android TV-based device making it even easier for customers to enjoy Pik service on their TV. |
| Launch: TELUS Presents on Optik and Pik TV | Oct 5 |
TELUS Presents launched for Optik and Pik TV subscribers. TELUS Presents is a special collection of hard-to-find shows from all over the world that are available for free On Demand with all Optik and Pik TV subscriptions |
| TELUS Rewards: Apple AirPod Pro, Beats Studio3 Wireless Headphones, Samsung Galaxy Watch and TV contests added |
Oct 2nd |
New contests available until January 4, 2021
- Contest to win one of five Apple AirPod Pros - 5 Rewards points per contest entry.
|
| TELUS Caller Reveal Service Turndown - Customer Notification |
Sept 24 |
- Caller Reveal service turndown scheduled for Nov 30, 2020. - Customers current subscribed to the feature will receive communications via email and direct mail starting Sept 24, 2020. - Anonymous Call block and Call Control are available as an alternative service.
|
| New: Pay through Bank now available in MyTELUS App for customers with home services | Sep 23 |
- My TELUS app has been updated with a method of payment: Pay through bank. After a one-time set-up through their bank’s website, customer’s can continue to pay their bills through their bank account every month.
|
| TELUS Rewards: Nintendo Switch, T&T Supermarket and DoorDash contests and perks added | Sep 23 |
- Contest to win one of five Nintendo Switch Systems
|
| Launch: NFL on Optik app | Sept 15 |
- Please refer to Knowledge Based article
|
| Stingray Music on the go now allows My TELUS credentials | Sept 11 |
- Customers can use TELUS My Account credentials to login to Stingray Music
|
| Launch: Voice control your Optik TV with Amazon Alexa | Sept 10 |
- Please refer to Knowledge Based article |
| Enhancements and Fixes for Optik & Pik App on Apple Devices | Sept 3 |
- Bug fixes - Recordings management improvements - Portrait & landscape mode - Contextual help tips
|
| Channel launch: Fairchild TV | Sept 1 |
- Optik TV Channel #2801, 2802 - HD channel launch, SD will be removed - Future recordings reset required |
| Channel launch: Talentvision | Sept 1 |
- Optik TV Channel #2831 - HD channel launch, SD will be removed - Future recordings reset required |
| Kids critter masks on sale on telus.com and TELUS Rewards | Aug 26 |
- Customers can purchase these masks online or use TELUS Rewards points on telus.com/rewards, proceeds support the Friendly Future Foundation.
|
| Channel launch: Nippon TV | Aug 25 |
- Optik TV Channel #2923 - 3 months free preview |
| Channel launch: CCTV | Aug 18 |
- Optik TV Channel #2813 - 3 months free preview |
| Channel launch: CNTV | Aug 18 |
- Optik TV Channel #2836 - 3 months free preview |
| Channel launch: FPTV | Aug 18 |
- Optik Channel #2692 - 3 months free preview |
| Tech Support Plus | Aug 15 |
- Service turn down for Tech Support Plus for all consumers |
| TELUS Webspace | July 30 |
- Service turn down for TELUS Webspace
|
Last updated: Jan 4th, 2021
Please note - all dates and details are subject to change, and might not be inclusive of all changes. Posted dates reflect when the update is released but can take 1-2 business days to roll out to all customers.
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Special thanks to @FuzzyLogic for his idea, which led to the creation of this article.
