Trusted answers and information about Home Services devices and solutions from Neighbourhood contributors and the TELUS team.

Optik on the Go

Community Manager
  • Contributors:

A brand new Optik on the Go experience is now available for download and online viewing.


Not at home and don't want to miss your favourite show or the big game? We've got your back. Watch live TV or set a recording on your mobile device or computer while on the go one of two ways:


Watch Optik from your computer browser.


Download the iOS or Android app here:

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More resources and how-tos for Optik on the Go can be found here. Look to the right for the category that suits your interest.

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Just Moved In

I can no longer login with my Optik TV account. It says username or password incorrect. 

We have 4 family email accounts and I can only log into everyone's iPad or iphone with my personal account. This means I have to give everyone my password. This is no secure. Is there a fix for this?