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10.4K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,070 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,521 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,283 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,607 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,778 Posts

Latest forum discussions

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Resolved! Switching to Prime Video randomly

I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...

One UI 6.1 for the Galaxy S21 Series

Hello, I wonder when the Telus Galaxy S21 Series will receive One UI 6.1......a little bit back, a Samsung Korea Moderator said that they will get 6.1 in early May, same time as the S22 Series, I would like some further information and confirmation

Easy roaming extra charges

I was on vacation out of Canada with data turned off for primary TELUS number (I have used other travel sim).However,they charge me for 4 days in roaming even the data was turned off. When I call to complain ,customer support told me that if I don't ...

Service Consistency

Is anyone else experiencing issues with SMS, having to retry sending text messages? Or issues getting phone calls? My location is in Eastern Ontario, so curious if there are issues.

Disconnected

Today I called to move my services for 1 week from now. The agent said this is not a problem and I'll basically be able to plug in my modem and go for it. Well, they shut off internet for my current address immediately. After spending an hour on the ...

DTombu by • Neighbour
  • 53 Views
  • 4 replies
  • 0 kudos

S20 Ultra - 5G issues (Port from Rogers).

Hello,Today i ported my number from Rogers (5G service) to Telus (5G service) using S20 Ultra device (SM-SG988W).5G worked perfectly fine on Rogers.To my surprise i was advised from Telus support (Live chat) that, there is a 'known' issue for Samsung...

MrGUD by • Organizer
  • 5532 Views
  • 29 replies
  • 0 kudos

Outdoor Camera not triggering at all events of activity.

I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it doesn't pick up everything it's programmed to? How d...

2065AG by • Just Moved In
  • 183 Views
  • 6 replies
  • 0 kudos

Resolved! Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

Grimmt by • Advisor
  • 156 Views
  • 4 replies
  • 1 kudos
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Latest from the Neighbourhood Blog

AMC+ now available on Optik TV

Lights, camera, action! The stage is set, the popcorn's popped, and we're thrilled to announce the launch of our brand new theme pack, AMC+! Get ready to immerse yourself in a world of captivating sto...

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Prime Video on TELUS - April 2024

Prime Video on TELUS - April 2024 April is almost here, and the weather is finally warming up! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

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Netflix on TELUS - April 2024

Netflix on TELUS - April 2024 Hey everyone! Hope you're doing well and enjoying the springtime weather! April is right around the corner and Netflix is kicking the new month off with another batch of ...

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Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...

1 Comments
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