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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,980 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,562 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

17,613 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,275 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,576 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,765 Posts

I switched from Shaw to Telus PureFibre a little while back and had a Technicolor NH20T installed. As I already had a TP-Link Deco XE75 mesh system set up, it was easier to just put the NH20T in bridge mode, so that was the only hardware I received. ...

How to cancel Telus home security due to faulty product

How do I get out of a contract with Telus home security? I read there is a fee to cancel but ever since the day we had it installed we’ve had nothing but issues. Even if our wifi reset or any password change occurred we are charged $150 for a tech to...

I bought a mini camera for a common area, but it will not connect to a 5g

What do i do on my Hub to get access to a 2.4ghz network? Thank you in advance

Technician Scam

Had a technician visit 2 weeks ago for home services and he sold me on a great sounding mobility plan, when i switched from Bell EPP.I asked explicitly if I could use my Apple Watch with this contract and if this counts towards a discount for my home...

Billed for 2 talk and text plans on mobile

Telus is billing me 2 plans on the same mobile:- talk and txt 35And- talk and text 45I can’t get into contact with a real person at Telus. Called a Telus store and they said not able to help. How to I get this issue resolved and get my money back for...

Scammed by real Telus agent

Just recently, I signed up with Telus. Mind you, I got this promotion at a REAL Telus store in the mall where I'm from. The agent said they would give me a discount of $30/line for 3 lines so $90 before taxes. It's been about a month now and my bill ...

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

Married at first site missing episode

Married at first site, season 17 episode 24 - says it’s available on the app but when you play it, what plays is “matching in Denver”Thanks!

Resolved! telus 5g hub

I ordered a 5g hub and signed up for a new plan. I was sent an external hub setup. The installer kindly installed an inside model. I am left with the external system. One agent told me to mail it back or sell it. Any thoughts about this?