Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I switch from a TM3200 to a wifi6 boost and now I amnot able to make ANY smart device to work. I tried turning off the 2networks 5Ghz (low and high). Also trying connecting to the ####Smarthome network and still any of my device can't connect to this...
Wondering if anyone else has seen this error while attempting to activate Amazon Prime though Stream+. You already have an active Prime membership on this account.Existing Prime members are ineligible for this offer. I have an existing Prime account ...
Been using Telus TV+ on my Apple TV for about 7 months now and I have been struggling with some simple things that I really hope will be addressed. The first issue I have is using the live guide, if I scroll down a certain time like 9:30PM my timelin...
I can login to my gateway (.62) using the default password, but when I try to login to the router (.254) it doesn't work.I've tried resetting passwords, but no luck... any ideas? I need to configure my route's firewall. thanks in advance! (I use fibe...
Based on a scan of similar threads, this issue was supposed to be resolved. However, we are unable to record the daily CTV news as a series. Or rather, we can set it up, but it disappears after a few episodes. We are now unable to record it as a seri...
Hi All, I've just seen the announcement that Telus is bringing Fibre to the Home to Ontario and Quebec. I was wondering if this is piggy-backing off Bell, or is this a separate network - like Rogers FTTH in Ontario. On this note, is Telus FTTH in Ont...
Telus is losing basically all the channels I watch (MTV, hgtv, cooking, bravo). This feels like a breach of contract since I agreed to these specific channels in packages. What are my options for leaving Telus? I have a contract and have a long time ...
I started hearing ads while listening to Stingray music a few weeks ago. We are subscribed to TELUS Optic TV and Stingray is included in the package. We pay big bucks to stay with TELUS TV, rather than switch to other providers with more affordable s...
Today windows 11 wants to install an optional update which includes WIFI 7.Here I was just getting used to WIFI 6 which came with Telus. Unable to say what the difference is in a home network.I suppose it is akin to 5G cell service over 4G or 3G. All...
I just realized I’ve been being billed for a service since last February that I’ve never used when I tried to cancel it. They told me there would be a disconnection fee. I never wanted cable never used cable and now they expect me to pay to cancel it...
