Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi I recently joined Telus fiber optik plan (1000 GB), upon checking my first bill, I was charged additional $18 for home security plan, which I did not agreed to enrolled with. Please contact me immediately to cancel this part of the plan which I ha...
Hi to all!I am a newcomer and started using Telus 6 months ago, the tariff is 75 Internet. Everything was fine, but when I moved to a new apartment, Telus changed my contract to Internet 15 with a limit of 200 GB per month without my consent. They sa...
HI Is ther a manual for this modem B20T? Is there an advanced menue with this modem I want to assign some static IP addresses to some devices. CheersJoe
I get an "out of display range" warning from my older 720p projector. I have changed the aspect ratio to 720p on the box but I still get the warning. I suspect its due to hdmi 2.2 output from the box. Is there anyway of changing it to hdmi 1.4? Or is...
I have a telus Internet via Rural Smart Hub(uses sim card)-SmartHub Business. The instructions that came with is say to use this app to help with issues. It even has a qr code to download this app. I can not login to the app all. Just the web interfa...
I am the mother of a mentally disabled son for whom I have purchased a Telus wifi home phone. He is often victimized by "friends". In this case, people who come into his apartment where he lives alone to use his home phone. To minimize his exposure t...
If I know I couldn’t add a PIN or disable YouTube app on Telus, I will never use Telus. We were using Shaw before, Shaw allow us to add all the PIN for such as YouTube app or Netflix. Every time my child wants to watch YouTube or Netflix on TV, he ha...
@AmyjWhite lotus S2E7 missing from VOD/Crave. Was there last night. Show name
I have the NFL and NHL sports apps on my Optik TV but the apps no longer show the scores. Why are the scores no longer showing? There are only dashes showing. How can I get the scores back? Thanks for any help.
