Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have been trying to get my Optik TV app to work on my iPhone14 as well as my iPad, and it crashes every time. It gets past the opening screen, and I see a split-second of the programs menu, and it crashes. I have updated the app, as well I have uni...
Have a new install. Recently, sound setting has to be at 100 in order to hear the TV. Netfix, Prime , etc works fine.Went through TV settings, rebooted the box, nothing. I don't want to do the waiting for call back for hours!Also have intermittant WI...
is telus wifi booster will increase our internet speed, currently our download speed range about 20 mbps and upload is 1 mbps, if i get telus wifi booster will the download and upload speed increase?
CNBC World is showing today on Optic TV, channel 806.What has happened to the regular CNBC feed?
I have Adgaurd on my NAS Synology, but I was not able to apply its DNS in the TELUS modem, I managed to apply on couple of devices not on the router level, any help?
Can't recieve calls into our number, callers getting message 'Number not assigned'. Started over 24 hours ago. Can't get a hold of support, online chat, or twitter help.
I’m a new Telus customer with the new TV+ box (android). When I connect my bluetooth earbuds the regular audio mutes. I need both as I use the earbuds cos I’m going deaf but the rest of my family want to listen normally. Any ideas for how I get both ...
Hello, I bought an Arlo base station to avoid paying the monthly fees to use their cloud storage but in order to view the video that is saved to the base station I need to set up port forwarding. I have a Telus T3200M modem and have followed all the ...
We just had a very rude door to door sales show up at our home about an hour ago in High River. I said I was not interested when I opened the door, told the young man it was a bad time and he kept arguing with me that I didn’t even give him a chance,...
Hello,I live in basement and the guy who lives up have 1000mbps telus. He's happy to share internet but doesn't want me to be on his WiFi and I can't add a second router up there as the range doesn't reaches basement and there is no option to wire, s...
