Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
On my TV, The Great British Baking Show Season 13 stops at episode 7 - Custard. It is missing episodes 8, 9 & 10. On the Telus TV app, The Great British Baking Show Season 13 is missing episodes 8 and 9. Episode 10 - The Finale appears on the app.
My Optik TV will turn on and the "Telus" and "Android TV" loading screens are visible, but then when it has booted up and the TV is playing I cannot see any video, but can hear. I unplugged and waited a minute before plugging back in, and it is still...
Does the FXA5000 Smart Hub have internal battery backup in case of a power outage?
There are episodes missing from pretty much every SLICE show in on demand. Real Housewives of NYC, Atlanta, OC, SLC. And Below Deck Down Under.
So I switched to the new Telus Tv+ Digital box, cloud recording 5 long months ago... What's going on with the sound quality now? I have seen other (similar) posts but non resolved.I'm in B.C. the loss of 5.1 was really obvious watching the news on ei...
Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...
I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did the 55" tv promotion and they sent me extra tv box...
I noticed during my trial of purefiber that some services I use appear to be slower than when I use those same services on another internet connection.Does telus throttle or change the speed of some protocols on the pure fiber network?
Dear Sir or Madam, HiI am Hamed Moradian, an international university student at UCW. My wife and I are arriving in Vancouver in December 2023. My university begins in January 2024. After I arrive, I would like to buy SIM cards and a phone for my wif...
There is a utility box service right across from my bedroom window across the streets just beside a Elementary school, lots of bulgar writing on it and its highly inappropriate for the kids to see while walking by. Could someone please butifify my ne...
