Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Currently got the new Telus box and when I’m hitting the previous button to go between 2 sports games , the channel I’m going to isn’t live and it is behind 30 seconds . I have to click forward to make it skip 30 seconds ahead so I’m watching live . ...
Our house was built in 2015, with two attached dwellings replacing an old single house. When I check out available plans, it indicates that there is no fibre availability (it only offers lame low-speed service), but when I enter my neighbour's addres...
Hi there, I am new to working with Telus and am looking for information about how the modem situation works. I am planning on installing Unifi network equipment for my client. My initial thought would be to completely take out the T3200m, take the WA...
The Telus app and website is horrible to deal with. Keeps jumping around and doesn't work. All i want to do is upgrade my theme packages and find out where my 55' TV is. No one seems to be able to help. Have had many issues with Telus lately. So need...
Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that users can post questions for there TelusTV in the correct ...
Hello, I have been scouring this forum and I am new to it. A ton of great information but I cannot find the answers to my dilemma. I purchased two sets of Telus Wi-Fi boosters and one expansion booster. I wanted to add all of the boosters to my netwo...
Hey,Both me and my neighbour have WI-FI speeds of 30-50 MB/Second when on WI-FI we are both on Optic, and I know that I have one of the best plans offered by Telus. When my lap top is plugged into the modem directly, it achieves speeds in the 300+ ra...
There have not been posts that I could find since 2020 on this issue. I just want to confirm before I buy a new router that it isn't possible to get the Telus Boost Wifi 6 (the cylindrical white thing) to use another device on the LAN as a DNS server...
When I go to create my Telus email account in Apple Mail, I get an error saying "Mail can't verify the identity of the server "imap.telus.net"." When I click the "Details" button to look at what's going on, it shows that the "Go Daddy Secure Certific...
I was hoping to watch the Ireland versus South Africa Rugby World Cup match tomorrow -- I have the TSN Beyond package from Telus so I thought it would be a breeze. But! This match (between the 2 top ranked teams) is not available on my humble Telus T...
