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BigBen121's avatar
BigBen121
Ambassador
3 years ago

Web access to voice mail not working

Has something happened to Telus web access to voicemail. When I click on the url for voice mail access it takes me to a new log on screen but when I logon nothing happens, I get an error message sayi...
BigBen121's avatar
BigBen121
Ambassador
3 years ago
Even with vpn on it did not work .i tried my iPad and my wife’s iPad.cleared the cache tried both url’s and it still did not work . I even tried Edge and nothing
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
3 years ago

Not sure what else to suggest aside from connecting to another network.

  • BigBen121's avatar
    BigBen121
    Ambassador
    3 years ago
    Thanks for your help it seems to be an anomaly but I got it to work using the https only app.
    It’s not the network because I tried on a Samsung phone and there is no issue
    Thanks
    • JeanA's avatar
      JeanA
      Neighbour
      3 years ago

      I’m having the same out of country problem. How do I use the https only app?

      • BigBen121's avatar
        BigBen121
        Ambassador
        3 years ago

        you have to buy it from the App Store and then add the extension to safari.

        that being said with the recent iOS and iPadOS update , 17.3 it seems the problem is fixed

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