Forum Discussion

BigBen121's avatar
BigBen121
Advocate
2 years ago

Web access to voice mail not working

Has something happened to Telus web access to voicemail. When I click on the url for voice mail access it takes me to a new log on screen but when I logon nothing happens, I get an error message sayi...
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
2 years ago

You stated you are out of country. I'm wondering if there are some restrictions to your network access where you are? Possibly firewall or some other settings that are preventing you from connecting.

 

You shouldn't need any additional software to access HTTPS sites in either Safari or Edge.

BigBen121's avatar
BigBen121
Advocate
2 years ago
Even with vpn on it did not work .i tried my iPad and my wife’s iPad.cleared the cache tried both url’s and it still did not work . I even tried Edge and nothing
  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User
    2 years ago

    Not sure what else to suggest aside from connecting to another network.

    • BigBen121's avatar
      BigBen121
      Advocate
      2 years ago
      Thanks for your help it seems to be an anomaly but I got it to work using the https only app.
      It’s not the network because I tried on a Samsung phone and there is no issue
      Thanks
      • JeanA's avatar
        JeanA
        Neighbour
        2 years ago

        I’m having the same out of country problem. How do I use the https only app?

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