Forum Discussion
Timmah2
11 months agoOrganizer
Call Forwarding Variable
Hi, I am trying to activate call forward variable. I dial the *72 then get the desired number to forward to. After entering the number it gives busy tone. Doesn't matter what number I try to forw...
Timmah2
10 months agoOrganizer
Yes of course. The procedure followed to a “T“ as you described. Even did this with Telus support on the line with me using my cell phone and my home phone on speaker so they could hear.
I haved used previously with Telus and other providers. It is a broken system on the Telus side of things. Telus is giving the run around admitting it broken but their appears to be no desire for Telus to fix the issue
TELUS_Support
Official Support Team
10 months agoWe're actually not giving anyone a run around. We'll send you a private message to discuss further.
- Timmah210 months agoOrganizer
When several calls and tickets have been created with no solution. That is kinda of giving people the run around.
When a feature is listed and half the “technical“ support team have no idea what it even is, that is a big red flag.
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