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Latest topics

Who to contact for graffiti removal?

Hello, I am the Administrator at West Point Grey Baptist Church (4509 W. 11th Ave, Vancouver). We've noticed some highly offensive graffiti on your boxes. Would you be able to send someone out to remove them, please? Thanks so much. Please see photos...

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wpgbc by Just Moved In
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  • 2 replies
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Business connect porting

Hi, recently signed up for a new business connect service, we are porting 10 lines over from another provider. Initial call with sales team and implementation team went well. We ordered 10 phones and paid the upfront cost for the equipment in hopes t...

rayjhajj by Just Moved In
  • 726 Views
  • 1 replies
  • 0 kudos

Soccer equipment donations

Hi, I was at the Canada woman's national team game last night at BMO field and I heard that Telus was collecting used soccer gear. I had brought a lot of items, but arrived late due to traffic but still wanted to donate these. Who was managing the Te...

Graffiti removal Utility Box

Can someone please contact me about getting graffiti removed from a telux box in Wetaskiwin, AB. It's located at 4407 56 Ave. It is in the parking lot of Church of God and across from Norwood School. Thank you Tara

Business Connect - Data Service Lost

I am a TELUS business customer. For years, we activate a seasonal data line from May through to the first weekend in September. This line and service is not physically located in our main office. Early this month, September 6th, we issued a work orde...

MLRA by Neighbour
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  • 4 replies
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Beyond Frusterated

Long story short, business account, moving into a new office space. Telus records show copper wire internet into new space. The neighbors have confirmed high speed Telus service (in same building, the bay next door). We have photos from inside of our...

Complete Incompetence

Telus just cut off our service because we aren't paying an invoice (for a different account) they aren't sending us.Eight years ago our Strata moved to a different management company. Telus refuses to change the invoices. Every few months we try to g...

Modern by Just Moved In
  • 948 Views
  • 1 replies
  • 1 kudos

when can i get my 3G from Telus

I ordered a bundle from Telus including firber 3G and wifi in order to upgrade my company's internet from 1G to 3G, they just sent a technician to install wifi without upgrade internet, I called and emailed them to ask for help, but no one solve the ...

BUFENG by Just Moved In
  • 901 Views
  • 1 replies
  • 1 kudos