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Do you think customers who are in a new 3 year agreement should have an option to change to 2 year?

buzzthebird
Just Moved In
 
1 REPLY 1

xl
CPU Alum
CPU Alum
  • About 20yrs ago.... you had a choice of 0, 1, 2, or 3yr contracts.  Advertisements were confusing, but the option existed.
  • I think they went to the 0 and 3yr contract for simplification.
  • things changed when the iPhone came out..... the non-removable batteries were failing after 1 year. Also it became fashionable to change phones after one or two years. Many then wanted shorter contracts.