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Resident

why can't I communicate with anyone on weekends for a business account? Lord knows we pay enough. Also some of the web sites say we can but that is bogus.

what if a phone is stolen on the weekend. no help

what if IT department is doing maintenance on weekends. no help

what if we need to call from the US. can/us numbers do not work on weekends.

say, i have a suggestion......give us a free month a year for this crap


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Connector

hi Denton,

 

Mobiliy, Phone and Internet (ADSL) technical support lines are open 24/7 all year long by dialing *611 from your device. alternatively, you can reach technicall support for:

 

  • mobility by dialing 1-866-558-2273
  • USA roaming at 1-866-771-9666
  • land line voice and adsl (internet) repair 1-888-977-9898 

Business billing/client care teams are open mon-friday 8am-5pm local time

 

technicall support agents can flag your device lost/stolen should you call in afterhours. there is also a self-serve portal available for you to manage your account online:

 

http://www.mytelus.com or http://www.mytelusmobility.com

 

View solution in original post


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Highlighted
Most Helpful
Connector

hi Denton,

 

Mobiliy, Phone and Internet (ADSL) technical support lines are open 24/7 all year long by dialing *611 from your device. alternatively, you can reach technicall support for:

 

  • mobility by dialing 1-866-558-2273
  • USA roaming at 1-866-771-9666
  • land line voice and adsl (internet) repair 1-888-977-9898 

Business billing/client care teams are open mon-friday 8am-5pm local time

 

technicall support agents can flag your device lost/stolen should you call in afterhours. there is also a self-serve portal available for you to manage your account online:

 

http://www.mytelus.com or http://www.mytelusmobility.com

 

View solution in original post