Hello, We are a new business who has signed up for VoIP with Telus. The business plan comes with an eFax service that can be used through the Business Connect App. Our Fax # is the same as our Phone #.We are in a fax-heavy business and would like to ...
I have 6 acre's in Abbotsford and wonder who do I talk to at telus about having them review my property to put in a cell tower. My property is off highway 1, and there are no cell tower close by. My cell reception is terrible
Hi, I purchased Telus Business Connect services back in Nov 2023. I am still waiting for it to be activated after almost 2 months now and I have no transparency on why they have not activated the account yet. I have called Business Connect customer s...
Hello! Can the graffiti be removed from this box? It's located on Emerson Way by McCartney Creek Park. Thank you!
This is infuriating.After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in ...
Switching from another carrier. Received three Telus SIM cards in the mail. Called Telus and they said they were activated and ready to go. We pit them in the phones and the phones stopped working. Not registered on network. Any advice? Is there a st...
The TELUS box at Clarke Rd + West Saanich, in Brentwood Bay, has graffiti. It has been a frequent victim of graffiti over the years, would Telus be able to use a graphic wrap to deter ongoing tagging and resolve continuous need for graffiti removal?
Good morning, can you please provide the contact information for reporting graffiti on Telus boxes?
Hello,How does Telus want to be notified by a municipality if one of their utility boxes is in violation of municipal graffiti regulations? The general procedure for municipalities is to send a letter to the property owner. Should the letter be sent ...
Timeline #1: On August this year, we took over the business in Surrey. We wanted to use the same phone number. So we submitted the Transfer of Ownership request. Specifically asked for transferring the phone line to us. We got an email from Telus tha...
