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I have been a long time Business client and I love TELUS, but at times I feel my internet should be running faster than it is. Besides performing a speed test, what else should I be checking for?
Solved! Go to Solution.
One of the best ways to identify if slow speed issues with your connectivity at work is cause internally or on the ISP side is performing the following process of elimination:
We have been using Telus internet service for many years. Now it's time to move to Shaw because it happens so often that Telus' connection is so slow that we have to piggy-back on ShawOpen free Wi-Fi to go online!
Sometimes the connection is so slow that we can't even go to speedtest.net to test the speed of the connection! Every time we contact Telus, we'd be told to do this or that. Nothing works even after they gave us a new router recently.
We are paying Telus for Internet service but I have to use ShawOpen free Wi-Fi to get here to post this comment. How ironic is that.
A disappointed Telus customer from 3195 Granville V6H 3K2