I have been talking to TELUS about a new business plan for a month now. My current business plan being expired.
I was looking a the Quebec Small Business Voice & Data Plans more specifically at the Premium plan 70$/month option. This option is different from the other 3 Premium Plan option as it offers 8GB and a 200$ credit off a new device. The other 3 Premium plans don't offer the 200$ credit.
When I look at the prices for the different phones, all offer a specific price range for the Premium Plans without making any distinction between the 4 options offers. For example, the iphone 8 is offered at 230$ for the Quebec Small Business Premium Plans. I would be easily understood that the 70$/month option offers a 200$ credit on the 230$ offer for the iphone. However, I am told from the fidelity groupe that no, the 200$ credit is off the regular price of 430$ for a iphone, which leaves me to pay 230$ for the phone, the same price as the 3 other options.
This is false advertising. If this is the case, there is no 200$ credit off the phone...you pay the same price as the 3 other options.
I am asking TELUS to repect their advertised offer and give me a 200$ credit off the iphone 8 at 230$ for the 70$/month option.
The fine print at the bottom (Terms and Conditions) of the devices page states:
"2. Only available on a TELUS Quebec Small Business Premium plan starting at $65/mo. Offer applies to new TELUS Business customer activations. Not available for Consumer accounts. Ask a TELUS representative for other eligibility requirements. Offer available for a limited time and is subject to change without notice."
The Ad copy clearly states the prices are:
$130 On a 2-year Quebec Small Business Premium Plus Plan1
$230 On a 2-year Quebec Small Business Premium Plan2
$430 On a 2 year term3
Since the only Quebec Small Business Premium Plan exceeding $65 is the $70 one you chose, the $200 device credit is already factored into the advertised price. You can try making the purchase with a $60 Quebec Small Business Premium Plan, and see what happens. I expect the phone price top be $430 for that scenario.