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One Phone Number Landline with different extension number to call

viny3n
Just Moved In

Hi,

 

Hi,
 
my company has a business plan with Telus, and we use Panasonic KX-TES824 for our telephone system.
 
However, we encounter a problem, and that problem is that two people cannot call at the same time even though each person has been set up with his/her own extension number. Is it because we use one phone landline number, or there is a solution to do that?

 

Please reply if you have solution to this problem

 

Thank you for your attention

1 ACCEPTED SOLUTION

Randy
Helpful Neighbour

Hi Viny3n,

 

That is a nice PBX system. Your PBX will allow for multiple internal extensions. It sounds like you are being limited when it comes to making outbound calls because you only have a single line. If you are interested in adding more lines, please give us a call at 310-3100.

 

Regards,

Randy

View solution in original post

1 REPLY 1

Randy
Helpful Neighbour

Hi Viny3n,

 

That is a nice PBX system. Your PBX will allow for multiple internal extensions. It sounds like you are being limited when it comes to making outbound calls because you only have a single line. If you are interested in adding more lines, please give us a call at 310-3100.

 

Regards,

Randy