Missing Invoice

[FutureFriendly]

Hello,

I have seemed to of misplaced my July Bill, is there any way Telus can resend me a copy?

[AskBedo · Accepted solution]

Hello FutureFriendly,

If you have misplaced your July invoice (or any TELUS Mobility invoice for that matter) then you can access your online billing of up to 18 previous invoices for FREE 24/7/365 on your online account http://mobility.telus.com/en/QC/youraccount/index.shtml

However, if you need us to resend you a copy via mail then can give us a call at *611 and one of our Care agents will be more than glad to put in the request for you. Please note that there is a $15 reprint bill fee and as noted before that can be avoided by accessing your online account and printing it.

You can find more information regarding our Service and Support Fees here:

http://telus.com/en_CA/content/pdf/products/Mobility/webstore/FeeSchedule_ENG_P2.pdf

Good luck!

[AskBedo · Accepted solution]

Hello FutureFriendly,

If you have misplaced your July invoice (or any TELUS Mobility invoice for that matter) then you can access your online billing of up to 18 previous invoices for FREE 24/7/365 on your online account http://mobility.telus.com/en/QC/youraccount/index.shtml

However, if you need us to resend you a copy via mail then can give us a call at *611 and one of our Care agents will be more than glad to put in the request for you. Please note that there is a $15 reprint bill fee and as noted before that can be avoided by accessing your online account and printing it.

You can find more information regarding our Service and Support Fees here:

http://telus.com/en_CA/content/pdf/products/Mobility/webstore/FeeSchedule_ENG_P2.pdf

Good luck!