04-20-2020 12:11 PM
Hello,
My account box is nearly full.
I wish to delete emails that have large attachments.
I can view the attachments, sort by size -OK
I'll select the attachment with its email, click the "show email" button.
Nothing is displayed.
I thought that option would open the email, so i could read and delete it
The only way we can delete is:
- get date send from attachment report.
- From the page navigation, guess a page that might be that date
- compare dates on that page to date of attachment
- enter a new navigation page , (binary search the range of pages)
- repeat until find email
- delete it
Sorry, that procedure is way too long.
Do you have a simple solution?
softie
Solved! Go to Solution.
04-22-2020 04:51 PM
Follow these steps:
04-20-2020 05:58 PM
What are you using to get your emails, an application like Outlook or GMail or are you using the TELUS Webmail?
Are you trying to delete the entire email or just the attachment and keep the email?
04-22-2020 03:42 PM
Hello xray
I use TELUS Webmail to read my email.
I want to delete the attachment and its email.
tia
softie
04-22-2020 04:51 PM
Follow these steps:
04-22-2020 05:11 PM
04-24-2021 01:40 PM
If you want to find and potentially delete large emails, which are usually going to be emails with large attachments, you can use a search filter of larger:10mb. Adjust the number up or down to see more or fewer matching messages.
05-21-2022 01:11 PM
Thanks for the answer, i was also looking for the same.