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Mobility

Trusted answers and information and Home Services devices and solutions from Neighbourhood contribut...

37 Posts

Home

Trusted answers and information about Home Services devices and solutions from Neighbourhood contrib...

23 Posts

Neighbourhood

Articles from the TELUS team about the Neighbourhood and how to make the most of it.

9 Posts

Latest topics in Articles

Change Number of Rings Before Voicemail Picks Up

Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...

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A-B by Community Manager
  • 4264 Views
  • 1 replies
  • 0 kudos

TELUS Rewards

TELUS Rewards Want to earn some amazing rewards, just for having TELUS services? If you have 2 or more eligible TELUS products and/or services in British Columbia or Alberta, you qualify for the TELUS Rewards program! From Amazon Gift Cards, Calm sub...

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A-B by Community Manager
  • 53460 Views
  • 3 replies
  • 3 kudos

What's a Digital Brand Ambassador?

What's a Digital Brand Ambassador? At TELUS, we have a dedicated team of experts who specialize in providing support to existing and potential customers in online communities. Whether you're interested in TELUS or Koodo services, our team members are...

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Jasonator by TELUS Team Member
  • 590 Views
  • 0 replies
  • 11 kudos

TELUS Technician Corner

At TELUS, we take pride in our technicians' expertise, problem-solving skills, and unwavering commitment to your satisfaction. Our technicians are highly skilled and knowledgeable and have a wide range of technical and industry expertise. Additionall...

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kbelding by TELUS Team Member
  • 155 Views
  • 0 replies
  • 2 kudos

Travelling with Easy Roam

With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usag...

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Dimo-X by Moderator
  • 4630 Views
  • 4 replies
  • 0 kudos

The Evolution of Optik TV

The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...

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A-B by Community Manager
  • 110807 Views
  • 13 replies
  • 1 kudos

NHL on Optik App

NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...

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A-B by Community Manager
  • 2116 Views
  • 2 replies
  • 0 kudos

TELUS Home Service Vacation Suspension

TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...

A-B by Community Manager
  • 6266 Views
  • 1 replies
  • 0 kudos

Order Tracker - Check On The Status Of Your Order

You've ordered your new device from TELUS, but now what? Track your package every step of the way from the moment you've placed your order to final delivery with our Order Status tracker. Simply enter your order number and the tracker will provide yo...

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dru by Community Manager
  • 13872 Views
  • 1 replies
  • 3 kudos

The Optik TV app is getting an upgrade!

The Optik TV app is getting an upgrade! At TELUS, we're constantly innovating to provide you with the best entertainment experience. We're thrilled to announce that starting October 26, 2022, we will be updating the Optik TV app and browser experienc...

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A-B by Community Manager
  • 121784 Views
  • 42 replies
  • 3 kudos
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