Mise à jour ou changement de téléphone

If you've recently upgraded or changed your smartphone, there are several important things you should do. Here are some resources to help you with your new device.

Order online

Most flagship devices are available for pre-order the week before their official launch. This is a great way to ensure you get the latest and greatest gadgets, all from the comfort of your own home. However, we know the wait can be long. To help you out, we recommend using our handy online order tracking tool to track your order. We even have a guide on how to use it, right here !

Replacing your SIM card

If your old phone used a SIM card that's the same size as the one your new phone requires, you can usually just remove it and insert it into your new device. If you'd prefer to swap SIM cards online, we also have a simple guide to follow.

However, if your new phone requires a different size SIM card or if you're a new TELUS customer, you'll need to purchase one. We always recommend ordering it when you buy your phone, but if you forget, you can easily order one online or pick one up at your nearest TELUS store .

Content Transfer

Check out our complete guide to transferring your data from your old device to your new one.

Protecting your device

Now that your new phone is ready, let's talk about protecting it. A good first step is to buy a protective case . It's not just an accessory; it can offer peace of mind thanks to features like shock absorption, waterproofing, and even better grip. It's always a wise decision.

Purchasing an extended warranty is also a good idea, as manufacturer warranties only cover hardware failures. Complete Protection and AppleCare+ extend the warranty up to 2 years and add accidental damage protection.

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