Forum Discussion
vw123
2 years agoNeighbour
Your SmartHome Security services have not yet been linked
I have an upcoming service appointment and was advised by email to download the smarthome app. Whenever I attempt to login to my account through this app, I get the "Your SmartHome Security services ...
GrumpyDad
1 year agoNeighbour
Also just spent an 1.5 hours in the phone with no help. She was nice, but had zero resolution. I'm canceling the service I if they don't figure it out quick. I was already lied to about how much it costs monthly... Now I can't access my security unless I'm home?! Wtf Telus?!
TELUS_Support
Official Support Team
1 year agoIf you're experiencing the same issue and reaching out to our team wasn't able to fix it, send us a private message here and we can discuss further!