Forum Discussion

Charlesl90's avatar
Charlesl90
Neighbour
1 year ago

Worst experience ever

Dear Telus Customer Service, I am writing to express my dissatisfaction with the recent experience I had while attempting to transfer my Telus services to my new address. The entire process has been...
Srikanth's avatar
Srikanth
Friendly Neighbour
1 year ago

Where we can see private messages

  • Srikanth's avatar
    Srikanth
    Friendly Neighbour
    1 year ago
    When I try to add credit card
    It is showing like this

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      1 year ago

      Glad you were able to add the credit card. 

      • Srikanth's avatar
        Srikanth
        Friendly Neighbour
        1 year ago

        Thank you so much

        But I can see device care in app
        Does it take time to reflect on the app


  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 year ago

    We replied back. You should see an envelope at the top right hand of the page. 

    • Srikanth's avatar
      Srikanth
      Friendly Neighbour
      1 year ago

      Can you remove device care
      Yeah I can add my debit card now.
      It successfully added


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