Forum Discussion

Charlesl90's avatar
Charlesl90
Neighbour
2 years ago

Worst experience ever

Dear Telus Customer Service, I am writing to express my dissatisfaction with the recent experience I had while attempting to transfer my Telus services to my new address. The entire process has been...
Srikanth's avatar
Srikanth
Friendly Neighbour
10 months ago

Where we can see private messages

  • Srikanth's avatar
    Srikanth
    Friendly Neighbour
    10 months ago
    When I try to add credit card
    It is showing like this

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      Glad you were able to add the credit card. 

      • Srikanth's avatar
        Srikanth
        Friendly Neighbour
        10 months ago

        Thank you so much

        But I can see device care in app
        Does it take time to reflect on the app


  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    We replied back. You should see an envelope at the top right hand of the page. 

    • Srikanth's avatar
      Srikanth
      Friendly Neighbour
      10 months ago

      Can you remove device care
      Yeah I can add my debit card now.
      It successfully added


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