Forum Discussion
Wireless 4G stopped working after only weeks of being installed
-Telus replaced my GSM unit attached to my alarm system in late September '24 -November 19th Telus called to notify me that they lost contact with my alarm system and the cause was the GSM was no...
I have been told by Telus that they will not service my ADT bought alarm system anymore, but the GSM unit was replaced by Telus via a cold call. Since Telus broke my alarm system months ago that they would send out a technician to fix it. Nope...
I am stuck in limbo and it would appear that Telus has no intention to fix what they broke. Very frustrating and my case clearly shows how Telus treats their Customers. I was with ADT for 30 years... Since Telus has taken over it has been nothing but one problem after another.
This is a Security System... they broke it... they wont fix it... they wont even send anyone to look at it either. I am shocked.
