Forum Discussion
Unnati
2 years agoNeighbour
Why does telus keep charging me wrongfully?
I received a call from met credit services about a month ago for a past due home security camera bill which was over 1700 dollars. I have been calling telus regarding it since the past one month that...
Unnati
2 years agoNeighbour
Update:
I got the call back from the manager and she said she is investigating my account. I believe her name was Elly. After some time when no solution was provided I decided to call again and she said I had to call met credit to open up a dispute with them. I called met credit and they told me they are just a third party collection agency and they can't do anything I'll have to call telus. So I did the same and telus is now refusing to waive off the amount and isn't helping either. The manager also refused to call me back even though I requested.