Forum Discussion
What happened to 4G home security?
We had the 3G cellular home security system. A master panel upstairs, a subpanel for a suite downstairs, smoke detectors, door sensors, etc. Telus took over our local security company, then I recei...
From what I can tell, Telus is not interested in former customers. It's two months I try to get my system updated and reading your story is making me think that maybe I should just give up and start looking for another company. 2 months ago they were upgrading for free now they want 1500$. There is clearly a lack of communication within the team and it does not bode well for the future.
Yes, it seems that Telus has expanded too fast to too many areas (Security, eHealth, etc) and cannot keep up with the promises/contracts made.
