Forum Discussion
ischwartzinc
21 days agoNeighbour
Weiser 620 ZWave Doorlock not displaying in App
I'm a new customer to Telus. I purchased a Weiser 620 Zwave doorlock from Amazon that the Telus installer told me would be compatible with the Telus system. After installation, it appears on my Alarm...
TELUS_Support
Official Support Team
20 days agoHey ischwartzinc - did you add the lock into your system by going into the SmartHome app, then Menu, Add a Device?
ischwartzinc
20 days agoNeighbour
Yes I did.
Ian Schwartz
[email protected]
[email protected]
Ottawa, Canada
Every voice deserves to be heard, but then a lot of them deserve to be ignored.
Every voice deserves to be heard, but then a lot of them deserve to be ignored.
- TELUS_Support20 days ago
Official Support Team
We can take a look into this. We'll send you a private message to assist
- ischwartzinc16 days agoNeighbour
When?