Forum Discussion
Tricia25
1 month agoAdvisor
Vivint switch to Telus
I have had Vivint security for years, with no issues. I have multiple cameras and 24 hrs video recording. I received a phone call from Telus stating that my equipment is no longer supported and th...
Tricia25
1 month agoAdvisor
Thank you for the info. I did talk to one of your Home Security Team, but now I have more questions…they told me the tech would work my current smart drive (Vivint’s hardware for 24 hr recording) into the new hardware if I upgrade. But you said I need micro SD cards in each camera to record 24hrs. So can this by clarified? I’m still not sold on switching all hardware over unless I know what exactly I’m getting and how it will work.
thank you
TELUS_Support
Official Support Team
1 month agoWe understand where you are coming from.
What we can do is send you a private message and answer your questions