Forum Discussion
Gramps
2 years agoOrganizer
Viewing App videos
My doorbell captures a video, open the app using my phone connected to Telus 5G network, choose video to view, spinning, spinning, spinning. Over 2 minutes and no video to view. If I connect with Wi...
TELUS_Support
Official Support Team
2 years agoThat's definitely odd. Considering you've already performed the first level of troubleshooting and ensured the app is updated, your best bet may be to reach out directly to our SmartHome team so they can investigate further!