Forum Discussion
darOne
26 days agoFriendly Neighbour
Unauthorized “security” clip deletion
my issue ? uuuuh NO.. truth told fact it’s a Telus PROBLEM !!!! however I’m paying for it quite literally and figuratively! For a time now (2-3months) I’ve been experiencing unauthorized clip de...
darOne
26 days agoFriendly Neighbour
P.P.S.
these clips are actually deleted.. as seen when using the online version in the “saved” tab and selecting the options “unprotected” “protected” and “deleted”
You need to bear in mind I am extremely familiar with the system - be it app or online version. Fact is I’d say I’m at par with the Telus employees whom I’ve dealt with. Least so far, no one has brought up anything I’m not familiar with..
TELUS_Support
Official Support Team
25 days agoThanks for the information regarding your situation, we'll send you a private message in order to create an escalation request for you.