Forum Discussion

JillH's avatar
JillH
Neighbour
2 years ago
Solved

Stop email notifications everytime someone walks past my house

I recently changed my email address in my Telus SmartHome app. I only have my email listed for critical alerts and outages in my notification settings. But I’m still getting 40+ emails a day for ever...
  • TELUS_Support's avatar
    2 years ago

    Have you tried the following steps to edit/delete your notifications?

     

    - Login to the My SmartHome account portal.

    - On the default home screen, on the left navigation panel, select Notifications.

    - Edit your notifications:

         - to edit, select the pencil icon

         - to delete, select the trash icon

         - to make a notification inactive, flip the toggle off.

    - Add/remove the list of recipients that'll receive the notification.

    - Select Save