Forum Discussion

badboy's avatar
badboy
Neighbour
4 years ago
Solved

sms messages

been receiving SMS messages from 4799   While it doesn't request anything from me, I don't understand why I am getting it and if it is legit (I haven't asked for anything from Telus)
  • NFtoBC's avatar
    4 years ago

    It is possible someone has applied to port a number on your account to another carrier. This SHOULD be the 2 Factor Authentication requiring the permission of the user of that number to complete the port of the number. If you have a shared account, you might want to ensure the users on it haven't indicated they are satisfied to port the number unless they want to do so.