Forum Discussion
ggvl62
1 month agoNeighbour
Smarthome+ Video viewing on the Web
I have an outdoor camera which i can easily view on the Smarthome App, however, I am not permitted to have my cell at work due to security issues, so would like to view the camera on the website. I d...
ggvl62
27 days agoNeighbour
So it would seem my Homeview plan does not allow you to view your cameras via the web - you MUST use the app on a smartphone. Which is a huge issue. I am not allowed my cell phone at work due to security, so now i have a camera that I cant view while i am at work. So today I returned the additional cameras, and will cancel the plan I have as soon as it's time is up. Sorry Telus - disappointed.
- TELUS_Support26 days ago
Official Support Team
Hi ggvl62 - This is correct that for a newer SmartHome+ product we don't have that ability.
I did speak with the team and it is a feature that they are working on but we don't have a release date. Sorry about that!