Forum Discussion
ggvl62
1 month agoNeighbour
Smarthome+ Video viewing on the Web
I have an outdoor camera which i can easily view on the Smarthome App, however, I am not permitted to have my cell at work due to security issues, so would like to view the camera on the website. I d...
TELUS_Support
Official Support Team
1 month agoYou might be logging in from the regular TELUS portal. Can you login to the SmartHome security site by using the https://www.telus.com/smarthomelogin site?
ggvl62
1 month agoNeighbour
when I use that link, I put in my login credentials, then it directs me to the regular portal login where I have to put in my credentials again. This is frustrating.
- TELUS_Support1 month ago
Official Support Team
That is strange, there may be a permissions issue. We'll send you a PM to get your account securely verified and take a look.