Forum Discussion
Smart Security - Can't Link to MyTelus
Long time mobility customer that recently added Smart Home Security services upon changing homes. When I log in to the Smart Home Security app using MyTelus log in info I get a message that says the a...
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Community Manager
Community ManagerHello. I'll send you a private message to discuss further!
I’m having the same issue. Can you please assist?
TELUS_SupportOfficial Support Team
Hi there, can you send us a private message? We'll look into that with you.
It’s not clear to me how to send a private message, even with the instruction link you provided. Can you please confirm?
- TELUS_Support
There is an envelope icon at the top right of the webpage. Click on that and then Click on the Compose Notes button above the list of messages. In the Send to field, type in our username.
