Forum Discussion
Lulu90
2 years agoNeighbour
Smart Home Security
Hi everyone, I am new to Canada, originally from Germany. I was about to install the Smart Home Security App to set up my camera, however, my phone is saying that the app does not exist in my count...
Lulu90
2 years agoNeighbour
Hi Eric, I tried my son’s mobile phone, but it is the same issue. Is there any solution for this? I’m paying for the Home Security Kit and can’t use it.
El-Eric
Community Manager
2 years agoThe solution would be to change the region of at least one AppleID to Canada so you can download the app. If that's not possible to do I don't think we would be able to set up the camera until the app can be downloaded