Forum Discussion
Lulu90
2 years agoNeighbour
Smart Home Security
Hi everyone, I am new to Canada, originally from Germany. I was about to install the Smart Home Security App to set up my camera, however, my phone is saying that the app does not exist in my count...
Lulu90
2 years agoNeighbour
Hi Eric, I tried my son’s mobile phone, but it is the same issue. Is there any solution for this? I’m paying for the Home Security Kit and can’t use it.
- El-Eric2 years ago
Community Manager
The solution would be to change the region of at least one AppleID to Canada so you can download the app. If that's not possible to do I don't think we would be able to set up the camera until the app can be downloaded