Forum Discussion
Surge
3 months agoNeighbour
Smart Home app stuck in setup
My smart home TELUS app is stuck in setup. My alarm is setup and functioning but I can’t get out of the setup wizard in the app. I have deleted the app but it didn’t help. Also rebooted the panel. ...
TELUS_Support
Official Support Team
3 months agoThanks for letting us know. We’re glad to hear the issue was resolved after re-adding the sensors.
Surge
3 months agoNeighbour
It was Not resolved! The app does not work- it is stuck in the setup wizard process. Incredibly annoying. Did you not read my post fully? I also sent you a PM.
- TELUS_Support3 months ago
Official Support Team
My apologies I misunderstood the comment. We will reply to your private message.