Forum Discussion

Peanut1957

Neighbour

2 years ago

security

Does anyone know how I find out if I have ordered a security system or not. I can't seem to speak to anyone. I thought we ordered a system Thursday Aug 22. No one has called to say if/when it is sup...

TELUS_Support

Official Support Team

2 years ago

Are you a new customer to TELUS or do you have existing services already?

Related Content

Telus SmartHome Security Login
I try to login through the web via MyTelus and then want to manage SmartHome Security, it asks me to log into it using SmartHome Security credentials. I try using MyTelus login and it does not work. ...
Solved
Sandychan722
3 months ago
9.1KViews
10Comments
Cancelling Home Security
After being a loyal customer for over 20 years I am at a crossroads with Telus. Almost 2 years ago I got the smart thermostat and doorbell camera. The thermostat never worked and after 6 phone call...
Solved
ChristineB
2 years ago
5.9KViews
6Comments
Telus Enhanced Security
Good afternoon everyone, I have been trying to reach out to Telus to try to enhance the security of my account. However, whenever I reach out to them I am given automated menus that all lead ...
Solved
SoManyQuestions
7 months ago
612Views
3Comments
New $5 home security service maintenance fee
I was surprised to see the recent addition of $5 per month being added to my bill for the purpose of "security system maintenance". I would have thought that system maintenance would be already fac...
Solved
TuesdayL
8 months ago
5.6KViews
11Comments
New $5 security system maintenance fee charge
Would someone be able to explain to me just what I get for this new $5 security system maintenance fee. I can't find any info on the Telus site what this is for. Thanks
Solved
BunkerC
8 months ago
4.8KViews
10Comments

Forum Discussion

security

Related Content

Telus SmartHome Security Login

Cancelling Home Security

Telus Enhanced Security

New $5 home security service maintenance fee

New $5 security system maintenance fee charge

Recent Discussions

Monitoring Centre never calling for alarm triggers

Overdue bill - error

Cannot log into ADT and account information does not appear in myTelus

Updating payment info for my Telus Home Security (formerly ADT)

Noise problem at Telus building - 826 Yates St