Forum Discussion
Security services - consistently failing to deliver on commitments
I'm having an extremely troubling experience with Telus Security. Background: I was sold a doorbell camera and subscription service. I installed the doorbell and it failed to work. After walking thr...
I literally can not be more frustrated that I am right now. The links you have sent do not work. The site is saying my log in attempts are failing. I have tried to reset the password but the results in the website failing to render. It seems like my account is locked??
Please just call me at the number you in your system that starts with the 587 area code.
TELUS_Support
Official Support Team
Official Support TeamOk, is the account email used the same one you used to set up or Telus Neighborhood account?
- the email is the same, but the username was different - because the neighbourhood site said there was a maximum character limitcan you just call...you have the number i provided in your system... this is frustrating and inefficient and inconvenient
- TELUS_Support
Perfect, someone will contact you shortly.
- when should i expect the call?I'm not available today after 4pm mountain time. I'd appreciate a call before then
